Dear Delta pt II: the response

Dear Ms. Mccarthy,
RE: Case Number 1547155

Thank you for sharing your recent traveling experience and requesting
compensation. On behalf of Delta Air Lines, I sincerely apologize for
the inconvenience you and your wife were caused due to flight
interruption and baggage mishandling.

I am truly sorry for the inconvenience caused when our flight was
delayed on the tarmac waiting for an available gate. We want to make
every effort